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What Our Clients Say

Francarlo is one of my sponsors and when I saw that they were on the list of Sponsors…my eyes started turning into sparkling diamonds. Diamonds are a girls best friend after all…

As my sponsors, I received a voucher to go and choose whatever Jewellery I desire. When I went in to claim my prize, I was very happy with the level of service that I was given. Everyone including Mr. Francarlo himself welcomed me with smiles and open arms. When I went in he was busy helping another customer and I was stunned. In some businesses the owners are always in their offices, behind their desks and could not be bothered about what goes on in the floor. Not so at Francarlo!! That really impressed me.

When a girl goes shopping for jewellery its never an easy task. We make up our minds about 5 times before we make the final decisions. But I fully understand the concept behind all of that – who gets to choose any jewels they want at Francarlo’s and knows first time what they want (especially when DIAMONDS are in the equation).

I really had a wonderful shopping experience when I went to chose my prize…so much that my next big item of jewellery for when that “Big Day” comes will defenitely be purchased at Francarlo’s.

I would like to Thank Mr. Francarlo and his staff for making my shopping experience there wonderful!


~ Nono Gali


A beautiful, hand-written thank you letter from one of our customers. Thank you Benette for such a heartfelt, personal way of communication - very rare these days.
Always Remember, Francarlo



The Herald Bride and Groom

I would like to extend a very big THANK YOU to you as a long-standing sponsor of The Herald Bride & Groom, for supporting us again this year. The gala function was a success, and it’s only thanks to partners li ... Read More

Cameron and Anchen

Francarlo Designer Goldsmith sets the standard for jewellery craftsmanship and outstanding customer service. After painstakingly looking at numerous other jewellers in South Africa and oversees I decided to place my trust in Franca ... Read More

Sheila De Doncker

Good day Tanya

I would hereby like to thank you for the absolutely beautiful watch I received from your company as one of the prizes I received in the Readers' Competition of the Herald 2014 Bride and Groom Competition of t ... Read More

Lindi Lombard

Dear Francarlo,

Hope you are well.
My father and I would just like to say thank you again for all your effort, for the making of the ring and for making this all possible.

You made it such an easy process for ... Read More

Rolls Royce

Rolls Royce Mascots

Greetings Francarlo

Just a short Email to let you know how pleased I was to receive the two completed mascots for my whitemetal model Rolls Royces the other day.
It is obvious to me that you took great care and time to ... Read More

Missionvale Water 4 Life Charity Drive

Dear Mr Francarlo

It took a lot of hard work, many grueling hours, countless emails, endless phone calls and twelve wonderful celebrities, but we managed to put together one very successful weekend. 

We would he ... Read More

March 27th Barry Hilton Festina

Barry Hilton

“Fabulous range & brilliant store, I smaak it stukkend!”

Happy Customer Liesel

Dear Tanya and Francarlo,

I am the happiest woman in the world sitting here at my desk! I am getting very little work done as I am just staring at my ring!

I just want to thank you so much for making my dreams come t ... Read More

Work Shadow Day

Dear Tanya, Francarlo and Staff

Thank you for the opportunity you have given me to do my work shadowing in your business.

The 3 days I worked in your business was short, but it gave me a great insight into the jewell ... Read More

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Cameron & Anchen Hodge

Dear Francarlo & Tanya

We wanted to say a special thank you to you for helping us with our jewellery needs leading up to our wedding last year. The countless hours you spent with us via email or in person, and the time s ... Read More


Bianca and Jestelle

Recently, Tanya and Francarlo hosted two schoolgirls for a day to show them the ropes with regards to jewellery design. A great day was had by all!

Tanya received this thank you card from Bianca and Jastelle:
“The reaso ... Read More

Nicky McClure

Hi Tanya

I just wanted to thank you for the most stunning rings you did for me. My diamond ring was beyond my wildest expectations and I love it. Thank you too for the “purple number” that gave you so much stress… I really appreciate all you did for me.

Nicky McClure

Sandi Biggs

Dear Francarlo

I had to write a special letter of thanks for the beautiful cross you made for my broche. I am thrilled with it and look forward to wearing it. I can see it was made with the love and dedication of a jeweller.

Thanks again – much appreciated.

Sandi Biggs

Emvelaphi Safari’s

Dear Francarlo

I would hereby like to thank you for your great service during my guests visit to FRANCARLO. My guest is very happy with the purchase and really loves it.

We look forward to our next Francarlo visit.

Jeanette Vockerodt
Emvelaphi Safari’s

Miss Pe

Di-Anne Qoto - Miss PE 2009

Dear Tanya and Francarlo Family


Thank you all for all your hard work and for provinding me with beautiful jewellery in my year of reign.

I’d like to wish all of you good health, wisdom, j ... Read More


Britta and Michael Booth

Former Miss Port Elizabeth and long-time client and friend of Francarlo Designer Goldsmith sent a beautiful note of thanks from her home in the United Kingdom:

Dear Francarlo

Thank you for the beautiful engagement a ... Read More


Winner of Lucky Draw Mrs Spearpoint

At our pre-sale exclusive client evening, Mrs Spearpoint was the lucky draw winner for a his and hers special prize. She was kind enough to express her thanks in a letter to the Francarlo team.

To Francarlo and Friends

... Read More


Brent & Avril Mundell

The Francarlo team where delighted to receive this card of thanks from happy customers Brent and Avril Mundell. It is always wonderful to receive compliments from customers as at Francarlo we strive for impeccable service and a mem ... Read More

Jane Stevens

Jane Stevenson, Former Business Womans Associatation Charilady

If there is one thing that my husband Gary has taught me …its about good taste in quality jewellery.
And it is for this very reason, that we have supported Francarlo Designer Goldsmith for the past 12 years.

I remember ... Read More

Copy Of Marios Photo

Marios van Dogen - Chairman SACSC Eastern Cape

The South African Council of Shopping Centres introduced the Special Star Awards to each region of South African in 2006. These awards honour those Retailers who deliver an exceptional level of customer service and contribute to th ... Read More


Nono Gali

Francarlo is one of my sponsors and when I saw that they were on the list of Sponsors…my eyes started turning into sparkling diamonds. Diamonds are a girls best friend after all…

As my sponsors, I received a voucher to go a ... Read More

Allison Smith

Hi Tanya

I had to email you and thank you for helping design the most beautiful ring I have ever seen in my life! THANK-YOU! THANK-YOU! THANK-YOU! Every single girl that looks at it “oohs and aahs” and gushes at how impress ... Read More


Gregory Kerr

Dear All at Francarlo, especially il Maestro himself. This to thank you for your sponsorship of the Herald Early Bird competition, for the utterly gorgeous watch, that I shall wear with pride, and for your friendly welcome when I w ... Read More